Spa Operations Manager
4 weeks ago
About the Role:
We are seeking a highly skilled Spa Manager to oversee the daily operations of our luxurious spa. As a key member of our team, you will be responsible for ensuring a seamless and relaxing experience for all guests.
Key Responsibilities:
- Lead and motivate a team of skilled therapists and support staff
- Develop and implement strategies to increase spa revenue and client satisfaction
- Perform a variety of spa treatments, including massages, facials, manicures, and pedicures
- Manage inventory, budgets, and scheduling to ensure efficient spa operations
Requirements:
- NVQ Level 2 & 3 Beauty Therapy qualification or equivalent
- KPI driven and results focused
- Dynamic interpersonal skills and a customer focused attitude
- Excellent written and verbal communication skills
- Proven experience of delivering excellent customer service
What We Offer:
- A competitive salary and bonus structure
- A comprehensive benefits package, including flexible scheduling and career development opportunities
- The chance to work in a dynamic and innovative environment
About Bannatyne:
Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees.
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