Career Advancement Opportunity in Pershore
9 hours ago
Are you looking for a career advancement opportunity that combines customer service and administrative skills?
We are recruiting for a permanent Customer Service Administrator to join our client, based in Pershore, Worcestershire.
This is an excellent chance for someone who wants to further their skills and take ownership of key responsibilities.
About the RoleThe successful candidate will be responsible for handling customer service queries via phone, email, and live chat functions. They will also place corporate orders, liaise with corporate clients, produce quotations, and advise customers on products.
In addition, the role involves taking on a supervisory position when the Customer Service Manager is away, investigating and resolving customer complaints, and supporting with induction and training of temporary staff members.
About the Job Description- Customer Service: Handling customer service queries, placing corporate orders, and liaising with corporate clients.
- Administrative and Marketing Tasks: Supporting workload across platforms, including Amazon, eBay, and Not on The Highstreet, data entry, amending listings, and creating specifications.
The ideal candidate will have excellent communication skills, be self-motivated, and enthusiastic. They should have customer service experience, whether face-to-face or in a call centre environment. They must be able to navigate multiple systems and tasks at any one time and have good IT and numeracy skills.
About the BenefitsThe salary for this role is estimated to be around £24,000 per annum, plus bonus. The working hours are Monday to Friday, 9am to 5:30pm, with flexibility during busy periods.
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