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Customer Service Manager

1 month ago

Pershore, Worcestershire, United Kingdom Blue Cross For Pets Full time

Company Overview:

At Blue Cross For Pets, we're committed to supporting sick, injured, and homeless pets. Our network of charity shops across England and Wales relies on dedicated team members like you to help us achieve our mission.


About the Role:

We're seeking an experienced Assistant Shop Manager to join our Pershore retail store team. As a key member of our shop's management team, you'll play a crucial role in daily operations, working closely with the Shop Manager to manage donations, organise displays, and ensure excellent customer service.


Job Requirements:

  • Previous experience in a retail environment, preferably in a similar role
  • Cash handling and reconciliation expertise
  • A knack for leading and motivating a team
  • Excellent customer service skills and a positive attitude
  • Strong computer and administrative skills

Compensation and Benefits:

The salary for this role is £8,736 per year, which reflects the location and responsibilities of the position. You'll also enjoy a generous benefits package, including 38 days' annual leave, a pension scheme, life assurance, and access to employee assistance programs.


What We Offer:

  • Opportunities for professional growth and development
  • A supportive work environment and collaborative team
  • Flexible working arrangements, including part-time hours

How to Apply:

If you're passionate about animal welfare and have the skills and experience to excel as an Assistant Shop Manager, please click the apply button below to submit your application.