Hospitality Team Member

3 days ago


Liverpool, Liverpool, United Kingdom Elior Full time

About the Role

We are seeking a skilled and enthusiastic Hospitality Assistant to join our team at Lexington, an award-winning contract caterer. As a Hospitality Assistant, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of food quality and presentation.

Key Responsibilities

  • Ensure the cleanliness and presentation of the area of responsibility at all times.
  • Develop a thorough understanding of our menu and special offers to provide accurate information to customers and clients.
  • Operate the till point efficiently, adhering to correct procedures.
  • Handle customer complaints professionally and in line with procedures.
  • Ensure compliance with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.

Requirements

  • Excellent customer service skills.
  • Ability to work effectively as part of a team.
  • Good communication skills.
  • Catering experience.

What We Offer

As a Hospitality Assistant with Elior, you will enjoy a competitive salary, plus overtime at 1.5 times the hourly rate. You will also have access to an Employee Assistance Programme, a cycle-to-work scheme, a workplace pension, life assurance, and 28 days' holiday (pro-rata) increasing to 31 days after two years' service. We value diversity and welcome applications from all candidates.

About Elior

Elior is a dynamic and innovative company that prides itself on its commitment to excellence. We foster a culture of inclusivity, creativity, and teamwork, where our employees can thrive and grow. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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