Hospitality Team Member
3 days ago
About the Role
We are seeking a skilled and enthusiastic Hospitality Assistant to join our team at Lexington, an award-winning contract caterer. As a Hospitality Assistant, you will play a vital role in delivering exceptional customer service and ensuring the highest standards of food quality and presentation.
Key Responsibilities
- Ensure the cleanliness and presentation of the area of responsibility at all times.
- Develop a thorough understanding of our menu and special offers to provide accurate information to customers and clients.
- Operate the till point efficiently, adhering to correct procedures.
- Handle customer complaints professionally and in line with procedures.
- Ensure compliance with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.
Requirements
- Excellent customer service skills.
- Ability to work effectively as part of a team.
- Good communication skills.
- Catering experience.
What We Offer
As a Hospitality Assistant with Elior, you will enjoy a competitive salary, plus overtime at 1.5 times the hourly rate. You will also have access to an Employee Assistance Programme, a cycle-to-work scheme, a workplace pension, life assurance, and 28 days' holiday (pro-rata) increasing to 31 days after two years' service. We value diversity and welcome applications from all candidates.
About Elior
Elior is a dynamic and innovative company that prides itself on its commitment to excellence. We foster a culture of inclusivity, creativity, and teamwork, where our employees can thrive and grow. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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