IT Change Management Specialist
3 days ago
Are you passionate about driving change and maintaining seamless IT service operations in a forward-thinking team? We have an exciting opportunity for an IT Change and Configuration Analyst to join Ignite Digital Talent, a dynamic company supporting a large transformation programme in Bristol.
Job DescriptionWe are seeking a skilled IT Change and Configuration Analyst to lead the end-to-end Change and Configuration Management processes, including CABs and Forward Schedule of Change. The successful candidate will also administer the Configuration Management System (CMS) and maintain data quality.
The role requires strong hands-on experience in Change management and Configuration Management processes, as well as proficiency with service management tools (e.g., ServiceNow) and SAM systems (e.g., SCCM). The ideal candidate will also possess excellent analytical skills, problem-solving ability, and attention to detail.
Responsibilities- Lead the end-to-end Change and Configuration Management processes.
- Administer the Configuration Management System (CMS).
- Maintain data quality and provide actionable insights through detailed management reports on IT assets, changes, and trends.
- Proactively manage corrective actions for failed/unauthorized changes.
- Competitive salary: £45,000 - £55,000 per annum, depending on experience.
- Comprehensive benefits package, including private medical & dental insurance, personal accident & travel insurance, critical illness cover, season ticket loans, cycle to work scheme, generous pension contributions, and more.
- Access to our Global Skills Academy, a hub of live workshops, podcasts, and on-demand learning.
- Flexible hybrid working model, empowering you to achieve a great work-life balance.
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