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Reservations Sales Representative
2 months ago
About The Standard Hotel
We're a culturally engaged hotel with a unique brand and hospitality that sets us apart. Our team is defined by our richness of personality and diversity of background and lifestyle.
Your Role
As a Reservations Sales Agent, you will be responsible for ensuring all guest needs and room requirements are recorded. You will have a natural affinity for our brand and will be able to connect with our guests over the phone or via email to understand and accurately capture their requests.
You will provide information on our rooms, restaurant, and bars, and help identify future selling opportunities. Your goal will be to create a unique experience for our guests, delighting and surprising them to create the ultimate guest experience in London.
Benefits
- Meals on duty
- Uniform and on-site laundry service
- Pension Scheme
- Life Assurance (2 x Annual Salary)
- Medical Assistance (including online GP and Physio)
- Employee Assistance Programme with Well-being service
- Discount platform including GYM
- Worldwide Travel Discounts via The Standard Advantage platform
- Employee and Family Rates across all Standard and Bunkhouse properties
- In-house Experience Programme
- F&B Discounts ranging from 25-50%
- Recruitment Referral Bonus up to £1,000
- Tuition Aid Scheme and subsidised training
- Season Ticket Loan and Bike 2 Work Scheme
- Social Committee with regular monthly social activities
What We're Looking For
We're looking for a Reservations Sales Agent who embodies our 'Anything but Standard' ethos and can connect with our guests to create a unique experience. If you think you have what it takes, we'd love to hear from you.