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Food and Beverage Service Associate

2 months ago

Teddington, Greater London, United Kingdom The Lensbury Resort Full time
{"title": "Food and Beverage Service Associate", "content": "About Us

The Lensbury Resort is a premier leisure club, hotel, and conference centre located on the banks of the River Thames in Teddington, south west London.

Job Summary

We are seeking a skilled Food and Beverage Service Associate to join our team. As a key member of our F&B team, you will be responsible for providing exceptional service to our guests and members.

Key Responsibilities
  • Ensure the provision of an outstanding experience for our guests and members
  • Interact with customers, take orders, and provide excellent standards of customer service
  • Upsell and suggest additional food and beverage items to enhance the guest experience
  • Prepare and serve alcoholic and non-alcoholic beverages
  • Process payments accurately
  • Liaise with kitchen staff to ensure timely delivery of food orders
  • Prepare garnishes, mix ingredients, and ensure proper glassware is used for each drink
  • Stay updated on current food and drink trends and new menu items
Requirements
  • Previous experience as a waiter/bartender or in a similar role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Excellent time management skills to ensure efficient service
What's in it for you?
  • Use of some of our leisure facilities (Swimming, Gym, Tennis, Watersports)
  • Discounts - Spa, Watersports hire, rooms, friends & family rate rooms, at Lensbury and across the London + Regional hotels portfolio
  • Employee Assistance Programme (access for your family also)
  • Online Benefits Portal
  • Fully-funded Apprenticeships
  • Free lunch and free parking
  • Staff social events/parties/awards
  • Cycle to Work Scheme
", "lang_code": "en-US"}