Hospitality and Catering Operations Manager

3 days ago

Birmingham, Birmingham, United Kingdom dnata Catering UK Full time
About the Role

We are seeking a highly skilled and experienced Hospitality and Catering Lead to join our team at dnata Catering UK. As a key member of our operations team, you will be responsible for ensuring the production and assembly of meals and kits in line with scheduled activity and deadlines.

Key Responsibilities
  • Manage quality, safety, and security standards effectively throughout all stages of the Internal Supply process.
  • Coordinate Period End stock take activity and undertake briefings as required to ensure accuracy is maintained.
  • Design and review the effectiveness of contingency plans when changes to assembly are required.
  • Ensure effective wastage management and provide, analyze, and review information as required to meet financial targets.
  • Manage the performance of your team to achieve targets and seek further productivity improvements.
  • Effectively review process performance using Management information and monitor and review team and individual performance on a daily, weekly, and periodic basis.
Requirements
  • People management skills, including dealing with performance issues, grievances, holidays, and absence management.
  • Computer literacy and an understanding of Food Safety procedures.
About Us

dnata Catering UK is one of the world's leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers' experience. We are committed to providing exceptional service and quality to our customers, and we are looking for talented individuals to join our team.

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