Senior Operations Coordinator
1 month ago
**Job Title:** Senior Operations Coordinator
**Job Summary:**
Lawrence Cleaning Services is seeking a highly skilled Senior Operations Coordinator to oversee all aspects of daily operations. As a key member of our management team, you will be responsible for ensuring the delivery of high-quality cleaning services to our clients.
**Key Responsibilities:**
- Develop and implement operational policies and procedures to improve overall efficiency and productivity
- Oversee and manage operation support managers, including scheduling, training, and performance evaluations
- Monitor and analyse operational expenses to ensure profitability
- Conduct regular site visits to ensure high-quality service and customer satisfaction
- Collaborate with clients to discuss and resolve any concerns or issues swiftly
- Develop and maintain relationships with suppliers and vendors
- Stay up-to-date with industry trends and technologies to identify areas for improvement
- Work closely with management to develop and implement strategies for business growth
**Requirements:**
- Minimum of 3 years of experience in operations management
- Strong leadership skills and proven experience in managing teams
- Excellent communication and interpersonal skills
- Ability to prioritise and manage multiple tasks efficiently
- Knowledge of industry best practices and trends
- Experience in budgeting and financial management
- Proficient in Microsoft Office and other relevant software
**Why Work for Us:**
At Lawrence Cleaning Services, we value our employees and believe that a happy team leads to satisfied customers. We offer competitive salaries, opportunities for growth and development, and a friendly and supportive work environment.
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