Technical Services Director

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom undisclosed Full time

Technical Leader Role
At undisclosed, we are seeking a highly experienced Technical Training Manager to lead our training programs and develop our technical processes. This is a unique opportunity to mentor and support a team, ensuring our technical standards are consistently upheld across the business.

We require an individual with a strong engineering or technical background to evaluate and enhance our current technical processes, identifying opportunities to simplify and streamline operations using new technologies and data analysis.

Key Responsibilities:
  1. Training and Development: Provide technical training and ongoing support to staff, mentoring individuals and teams to maintain industry-leading standards.
  2. Process Improvement: Analyze current processes, challenge inefficiencies, and implement improvements through site engagement, stakeholder collaboration, and using data-driven insights.
  3. Feedback and Innovation: Offer constructive feedback to the leadership team, contributing to the development of technical training courses and new service lines.
  4. Health and Safety: Champion workplace Health and Safety, setting a high standard and ensuring compliance across all projects.
Duties:
  1. Provide Technical Support and Mentorship: Offer ongoing technical support to staff, mentoring teams and individuals to achieve high standards within the business.
  2. Process Improvement and Simplification: Analyze current processes, identify areas for improvement, and implement changes through stakeholder engagement and data analysis.
  3. Health and Safety Leadership: Lead by example in maintaining strong workplace health and safety standards across all projects and locations.
  4. Feedback and Innovation: Provide valuable feedback to the Senior Leadership Team and contribute to the development of innovative technical training courses.
Skills and Experience:
  1. Proven track record in technical training, ideally from a technical or engineering background.
  2. Strong interpersonal and communication skills with the ability to engage and influence at all levels.
  3. Experience in process improvement and working with internal audit teams to drive efficiency.
  4. Excellent organizational skills with a proactive approach to problem-solving and innovation.
Qualifications:
  1. Relevant industry certifications such as BDMA or Health and Safety qualifications (IOSH/NEBOSH) are highly desirable.
  2. Demonstrable experience in technical roles with responsibility for training or process improvements.


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