HR Advisor

21 hours ago


Sheffield, Sheffield, United Kingdom Moorepay Limited Full time
About this Opportunity

This is an exciting chance to work as a highly skilled payroll advisor with our company. As an HR advisor - payroll, you will provide expert payroll support to our clients.

The successful candidate will have previous experience in payroll, strong interpersonal and communication skills, and the ability to maintain current statutory and legislative compliance knowledge.

Main Responsibilities:
  • Collaborating with colleagues to ensure timely, accurate, and secure client payrolls.
  • Owning the client journey, ensuring exceptional service delivery.
  • Responding to client queries about their payroll or systems within service level agreements.
  • Liaising with internal stakeholders to manage client payrolls.
  • Using a CRM to record client interactions.
  • Maintaining awareness of specific client requirements and documenting them within the payroll system.
  • Completing tasks efficiently, adhering to deadlines and instructions.
  • Conducting account reviews.
  • Raising system bugs and improvement ideas.
  • Sharing knowledge with peers to create a team of experts.
  • Coaching and mentoring payroll assistants.
  • Working closely with payroll processors based in India.
  • Sharing ideas to improve processes.
  • Maintaining current statutory and legislative compliance knowledge.
What You Need:
  • Previous experience in payroll, at administrator or advisor level.
  • CIPP or equivalent qualifications desirable.
  • Excellent customer relationship building ability.
  • Strong interpersonal and communication skills.
  • Moorepay HR expertise or alternate platforms desirable.
  • Experience in an outsourcing service provider desirable.
  • Eager to learn and develop.
Our Offer:

We are part of the Zellis Group, with over 500 friendly professionals across four offices. We focus on mental health support, work/life balance, and equal opportunities for all.

You will gain:

  • A career packed with opportunity in a stable company.
  • A comprehensive learning and development program.
  • A competitive base salary: £35,000 - £42,000 per annum.
  • 25 days annual leave, plus additional benefits.

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