IT Support Specialist
7 days ago
Job Opportunity: 1st Line Support Agent
**About the Role**
We are seeking an analytically minded candidate to support our client's service desk department for 6 months. As a 1st Line Support Agent, you will be responsible for contacting clients via software, email, or phone when needed.
**Key Responsibilities**
* Provide technical support to clients via various communication channels
* Analyze and resolve technical issues in a timely manner
* Collaborate with the service desk team to ensure seamless support
**Requirements**
* 1 year of experience in a Help Desk role
* Proficiency in IT, including SQL, Microsoft 365, Excel, and Word
**What We Offer**
* Competitive hourly rate of £92
* Remote work option after the first day in Nottingham
* Opportunity to work with a reputable client in the Nottingham area
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.
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