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Service Advisor

2 months ago


Bath, Bath and North East Somerset, United Kingdom Thrive group Full time

Thrive Group is seeking a skilled Service Advisor to join their team on a maternity contract in Box. As a Service Advisor, you will play a crucial role in ensuring excellent customer service and efficient vehicle maintenance.

Key Responsibilities:

  • Meet and greet customers, identifying any issues with their vehicles.
  • Conduct thorough vehicle inspections and provide detailed reports to customers.
  • Explain recommended repairs and services to customers, providing accurate estimates.
  • Schedule appointments and manage the service department's calendar.
  • Coordinate with technicians to ensure timely completion of repairs.

Requirements:

  • Previous experience as a Service Advisor or in a similar customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Knowledge of automotive systems and repairs is a plus.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficient computer skills for data entry and record keeping.

What We Offer:

  • A competitive salary of up to £32,000 per annum, depending on experience.
  • A generous holiday allowance.
  • Health and wellbeing support services.
  • Team member discounts and incentives.
  • Free onsite parking.

Thrive Group is committed to providing excellent training and development opportunities for our staff, ensuring they have the skills and knowledge needed to excel in their roles.

If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.