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Duty Manager

2 months ago

Stanley, United Kingdom SSP Careers Full time
About the Role

Duty Manager - Lead Operations at SSP Careers

Pay Rate: £12.63 per hour (£14.13 for every hour worked between midnight and 6 am)

Shift Pattern: Scheduled between 3am and 9pm, including weekends.

  • Key Responsibilities:
  • Oversee the daily operations of a retail unit, ensuring a clean and welcoming atmosphere that meets customer expectations.
  • Lead and support a team of colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts to achieve operational excellence, adhering to guidelines and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example and promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions to ensure the team's success and deliver excellence in customer service.
What We Offer

Benefits:

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we promote work-life balance.
  • Free Meal and Parking while on shifts
  • Continuous Growth: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career.
  • App: Access shopping discounts, GP appointments, 24/7 help line, financial, and wellbeing support for you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP and have a variety of networks to support you.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, and more.