Retail Team Lead

18 hours ago


Coventry, Coventry, United Kingdom Entertainer Full time

Job Description:

We're looking for an experienced Retail Team Lead to join our team at Entertainer. As a key member of the management team, you will be responsible for leading a high-performing team to achieve maximum sales and deliver exceptional customer service. You will work closely with the Store Manager to develop and implement strategies to improve store performance, ensure consistently high store standards are maintained, and foster a positive and productive work environment.

The successful candidate will have a minimum of 12 months supervisory or management experience in a fast-paced retail environment, proven leadership skills, and experience in interpreting reports and data to react quickly and commercially. A great communicator with confidence in engaging with people at all levels through the business is essential.

Key Responsibilities:

  • Manage and lead the store team in your Manager's absence.
  • Ensure that all team members aspire to and deliver outstanding customer service, always leading by example.
  • Monitor and maintain excellent store standards, sales performance, and presentation of your team.
  • Help manage the performance of your team, including the annual review process and disciplinary procedures.

Salary: £38,000 - £48,000 per annum.


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