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Director of Student Engagement
2 months ago
We are seeking a highly skilled and experienced professional to lead our Student Engagement teams, providing strategic direction and operational leadership to ensure the delivery of high-quality services that support the academic and personal success of our students.
About the RoleThe Director for Student Engagement will be responsible for:
- Providing leadership and management of the Student Engagement teams, ensuring the delivery of services that meet the needs of our students.
- Developing and implementing strategies to enhance student engagement, wellbeing, and inclusivity.
- Collaborating with academic teams to ensure seamless coordination of student support services.
- Managing complex and high-risk student welfare cases.
- Overseeing the design, development, and delivery of workshops and guidance resources for students and staff.
- Building partnerships with external stakeholders to ensure a holistic joined-up service for students and staff.
We are looking for a candidate with:
- Excellent knowledge and experience of student support services in the UK Higher Education sector.
- Knowledge and experience of student support services in the US Higher Education sector.
- Excellent understanding of and adherence to Safeguarding and welfare requirements.
- Experience of working with external stakeholders, including regulators, quality bodies, and collaborative partners.
- Experience of line management and providing training, coaching, and mentoring for staff and/or students.
- Ability to analyse and understand complex regulatory and procedural documentation.
- Excellent interpersonal skills to work with staff at all levels.
- Ability to work creatively and collaborate with colleagues across the global network.
- Excellent report, data analysis, and writing skills.
- Ability to securely hold and manage confidential information.
- Ability to prioritise workload and exercise excellent time-management skills.
- Excellent organisational skills.
- Ability to pay close attention to detail.
- Good IT skills, including using Word, Excel, email, Internet, and VLE.
We offer a competitive salary, generous benefits package, and opportunities for professional growth and development.
Applications should be made via the link provided. Please reference your application 'DSE0824'. Participation in the equal opportunities section is encouraged, but voluntary. Applications must include a covering letter of no more than one A4 page and a full CV. Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.