IT Support Specialist
20 hours ago
We are seeking a highly skilled IT Support Specialist to join our team at Searchability®. This mission-critical role offers an exciting opportunity for a motivated individual to make a significant impact on our business's future.
The ideal candidate will have commercial experience in IT support environments with expertise in hardware and software fixes. A solid background in both Windows PC and Software Systems is essential, as well as excellent customer service skills. Prior experience in telephone support environments is also beneficial.
This full-time position is based near Northampton, offering on-site parking facilities. The salary for this position is up to £37,000 per annum.
Job Responsibilities:- Maintain and support our network for optimal performance
- Troubleshoot product-specific issues in the sales room
- Provide customer-facing support over the phone
- Commercial experience in IT support environments with expertise in hardware and software fixes
- Proficiency in Windows PC and Software Systems
- Excellent customer service skills (previous experience preferred)
- Prior experience in telephone support environments
- Hardware
- Customer Service
- Software
- IT Support
- Windows
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