Billing Specialist

2 weeks ago


Antrim, United Kingdom firmus energy Full time
About the Role

We are seeking a highly skilled Billing Specialist to join our team at firmus energy. As a key member of our Billing Department, you will be responsible for providing exceptional customer service to our contract customers, ensuring accurate and timely billing, and maintaining high-quality administrative and analytical support.

Key Responsibilities:

  1. Process and manage contract customer billing, ensuring accuracy and timeliness
  2. Conduct regular bill audits to ensure quality and accuracy of information
  3. Maintain billing audits and supply margins
  4. Assist the Credit Control Department with payment issues and dispute resolution
  5. Update and maintain contract information, including pricing data and pass-through charges
  6. Liaise with the Commercial Development Team to ensure timely contract renewals
  7. Become familiar with market documentation and license conditions
  8. Provide exceptional customer service, responding to customer queries and resolving issues
  9. Process siteworks for commercial customers and generate sundry invoices
  10. Generate consumption reports for internal and external customers
  11. Process VAT and Climate Change Levy rebates, ensuring accurate financial postings
  12. Assist with annual system updates, ensuring customers are on the correct tariffs
  13. Assist with tariff reviews, documenting system requirements and executing system testing

About the Company:

fimus energy is an award-winning, Top 100 energy business based in Antrim, with a strong commitment to delivering reliable and sustainable green gas to heat homes, power factories, universities, and critical services. We are a values-based, family-feel business with a passion for innovation and a focus on employee development.

What We Offer:

We offer a competitive remuneration package, comprehensive training and development opportunities, and a dynamic work environment that encourages collaboration and growth. If you are a motivated and detail-oriented individual with a passion for customer service and billing, we encourage you to apply for this exciting opportunity.


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