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Administrative Support Specialist

2 months ago

Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to join our friendly and professional admin team at West Suffolk NHS Foundation Trust. As an Administrative Assistant, you will provide high-quality support to over 600 staff within the Integrated Therapies and Integrated Neighbourhood Teams across West Suffolk Hospital and the Local Community Services.

Main Responsibilities

The successful candidate will have the ability to communicate with staff of all levels with an organized and motivated approach, ensuring a high level of accuracy and attention to detail. A good working knowledge and experience of all Microsoft office applications, including Outlook, is fundamental to working in this busy environment. Ideally, you will have previous experience of working in admin within the healthcare sector, although this is not essential.

Person Specification

Essential

  • 4 GCSE Grade 4 and above or equivalent, to include Maths and English.
  • NVQ Level 3 - Business Administration or relevant qualification/experience.
  • Clerical Experience.
  • Able to work to specific policies and guidelines.
  • Full knowledge of Microsoft Office applications, including Outlook, Excel, PowerPoint, and Publisher.
  • Attention to detail.

Desirable

  • Understanding of medical terminology.
  • Understanding of hospital policies.
  • Use of database.
  • Previous NHS experience.
  • Knowledge of Patient/service users Administration System and other hospital systems.

Skills and Abilities

Essential

  • Good team player.
  • An ability to demonstrate initiative.
  • Ability to work well under pressure.
  • Ability to work with speed and accuracy.
  • Ability to prioritize workload.
  • Positive interpersonal skills.
  • Awareness of patient/service user confidentiality.
  • Ability to work in a busy environment.
  • Time Management skills.
  • Minute taking skills.
  • Data entry skills.
  • Able to communicate effectively both verbally and written.

Personal Qualities

Essential

  • Flexible approach to working hours and duties.