Cloud Support Specialist

1 day ago


Coventry, Coventry, United Kingdom Cadent Gas Full time

We're seeking a skilled Cloud Support Specialist to join our team at Cadent Gas. As an Associate Cloud Infra Support Analyst, you'll play a pivotal role in ensuring the seamless operation of our IT cloud infrastructure services.

">Key Responsibilities:
  • Manage and resolve IT service requests and incidents, ensuring timely resolution and root cause analysis.
  • Provide technical support for AWS, Azure, and GCP environments, including troubleshooting, maintenance, and optimization.
  • Contribute to project and program delivery by providing technical input, configuration activities, and design reviews.

With a strong understanding of AWS, Azure, and GCP, ideally with relevant certifications, you'll be responsible for overseeing environment management, monitoring, and alerting to proactively identify and resolve issues. You'll also collaborate with outsourced service providers to meet SLAs, participate in a 24/7 on-call rota, and adhere to change management processes.

The estimated salary for this role is £50,000-£65,000 per annum, depending on experience.



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