Assistant Store Manager

4 days ago

London, Greater London, United Kingdom Abercrombie and Fitch Stores Full time
Job Title: Assistant Manager

Abercrombie & Fitch Stores is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving sales results, providing best-in-class customer service, and overseeing daily store operations.

Key Responsibilities:
  • Customer Experience: Ensure that every customer has a positive and memorable experience in our store.
  • Drive Sales: Analyze sales data and implement strategies to drive sales growth and meet sales targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels to provide a cohesive customer experience.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor staff to ensure excellent customer service.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and ensure efficient stockroom management.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes.
  • Training and Development: Provide training and development opportunities to sales floor staff to enhance their skills and knowledge.
  • Communication: Communicate effectively with store staff, management, and customers to ensure seamless operations.
  • Asset Protection: Implement measures to prevent theft and protect store assets.
Requirements:
  • Bachelor's Degree or Equivalent: A bachelor's degree or equivalent experience in a customer-facing role.
  • Strong Problem-Solving Skills: Ability to analyze problems and implement effective solutions.
  • Inclusion & Diversity Awareness: Commitment to creating an inclusive and diverse work environment.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced and challenging environment.
  • Team Building Skills: Ability to build and lead a high-performing team.
  • Self-Starter: Proactive and self-motivated individual who takes initiative to achieve results.
  • Drive to Achieve Results: Strong drive to achieve sales targets and meet business objectives.
  • Multi-Tasking: Ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Fashion Interest & Knowledge: Passion for fashion and knowledge of current trends.
What We Offer:
  • Competitive Salary and Bonus: Competitive salary and bonus structure.
  • Paid Time Off: Generous paid time off policy.
  • Indefinite Contracts: Indefinite contracts to provide job security.
  • Paid Volunteer Day: Paid volunteer day to give back to the community.
  • Merchandise Discount: Merchandise discount for employees and their families.
  • Private Medical Insurance: Private medical insurance available to employees.
  • Life and Disability Insurance: Life and disability insurance to provide financial security.
  • Associate Assistance Program: Associate assistance program to support employees' well-being.
  • Paid Parental and Adoption Leave: Paid parental and adoption leave to support employees' family needs.
  • Pension Plan with Company Match: Pension plan with company match to support employees' retirement savings.
  • Training and Development: Ongoing training and development opportunities to enhance skills and knowledge.
  • Opportunities for Career Advancement: Opportunities for career advancement within the company.

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