Customer Service Representative

6 days ago


Ashford, Kent, United Kingdom Sainsbury's Full time

About the Role

We are seeking a Customer Service Representative to join our team in our online warehouse. As an Online Assistant, you will play a crucial role in helping us deliver excellent customer service by processing orders through the tills and supporting with customer queries.

Key Responsibilities

  • Process customer orders accurately and efficiently
  • Provide excellent customer service through phone, email, or in-person
  • Work collaboratively with the online team to ensure seamless order fulfillment

Requirements

  • Over 18 years old
  • Comfortable working in a fast-paced environment
  • Ability to lift and move shopping containers up to 15kg

What We Offer

  • A competitive rate of pay
  • A range of benefits, including a discount card, free food and hot drinks, and generous holiday entitlement
  • The opportunity to work with a leading retailer and be part of a dynamic team

Working Hours

Thursday, Friday, and Saturday, 14:00-18:00

Contract Type

Temporary, with the possibility of permanent opportunities

Important Information

Please note that this role may involve working shifts earlier than 6am or later than 11pm, in which case you will need to be at least 18 years old.



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