Head of Product Management

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom AQA Full time
Job Title: Head of Product

About the Role:

The Head of Product is a pivotal leadership position at AQA, responsible for the strategic management and development of our English, Maths, and Science product offerings. This role is crucial in ensuring AQA maintains and expands its market share in these subjects.

Key Responsibilities:

  • Strategic Leadership: Provide strategic direction within AQA and represent these subjects to external stakeholders.
  • Subject Expertise: The role requires significant expertise in English, Maths, and Science, gained through professional roles or teaching experience.
  • Business Process Management: Oversee the business case process and manage related budgets, ensuring cost-effectiveness.
  • Profitability and Accountability: Focus on maximizing the profitability of these subject areas through strategic planning and oversight.

Activities:

  • Customer Focus: Lead initiatives to enhance product quality, customer experience, and stakeholder satisfaction through continuous improvement.
  • Represent AQA at external events and develop commercial strategies for product improvement.
  • Manage team to align delivery with AQA's priorities.
  • Develop customer value propositions based on deep customer insights.
  • Engage in planning and quality assurance of customer engagement campaigns and collaborative projects.

Financial Management:

  • Optimise product profitability, balancing financial targets with broader interests.
  • Act as the product leader within AQA, setting and communicating priorities.
  • Update and manage financial targets in collaboration with the Finance department.
  • Advise on pricing policies and generate business cases for new developments.

Product and Internal Processes:

  • Develop and maintain product plans, ensuring timely and budget-compliant delivery.
  • Analyse data for informed decision-making and facilitate cross-departmental collaboration.
  • Regularly review product strategy and plans for ongoing relevance and effectiveness.
  • Ensure compliance with all AQA's policies and other legislative requirements, including but not limited to HSE, Equal Opportunities, and ISMS.

People and Culture:

  • Lead and develop team members, promoting and role modeling a high-performance culture.
  • Provide feedback, coaching, and development aligned with business objectives.
  • Ensure compliance with AQA policies and demonstrate adaptability to changing business needs.

Technology:

  • Employ digital tools for efficient and effective communication and content management.

Government and External Relations:

  • Apply business analytics for insight-driven policy development and stakeholder engagement.
  • Oversee regulatory and compliance aspects of product management.

Success Requirements:

  • Knowledge: Product management and marketing, with financial and commercial acumen.
  • Qualification: Degree-level education or equivalent experience.
  • Skills: Leadership, communication, influencing, negotiation, creative thinking, analysis, problem-solving, prioritisation, strategic planning, and interpersonal abilities.
  • Experience: Educational or commercial product management experience, working in a complex matrix environment, people management.


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