Residential Operations Coordinator

6 days ago


Doncaster, Doncaster, United Kingdom YMCA Doncaster Full time
Job Description

We are seeking an experienced Residential Operations Coordinator to join our team at YMCA Doncaster. This is a part-time position with a focus on administrative tasks related to supported accommodation rent collection and client services.

Main Responsibilities:

  • Administer supported accommodation rent collection records in accordance with YMCA Doncaster's policies.
  • Process applications for accommodation, including verifying references and risk information from external professionals.
  • Maintain accurate records of client interactions, including discussions about payment plans and landlord matters.
  • Issue warnings relating to payments and other landlord matters in accordance with procedures.
  • Monitor client benefit claims and due dates, sharing relevant information with the local authority as required.
  • Ensure confidentiality and data protection standards are met throughout all interactions.
  • Contribute to quality assurance processes, including audits and record-keeping.

About You:

  • You have experience managing a varied workload and working accurately at pace.
  • You possess strong attention to detail and excellent communication skills.
  • You are comfortable working with financial records and Microsoft Office software.
  • You understand the importance of maintaining confidentiality and building professional relationships.

Requirements:

  • Part-time position (5 hours/day, Monday to Thursday) based in Wood Street accommodation project.
  • Flexible scheduling within set hours to be decided by the successful candidate.
  • Able to work independently with minimal supervision.

Estimated Salary Range: £24,000 - £28,000 per annum, depending on experience.



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