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Store Operations Manager

1 month ago

Leicester, Leicester, United Kingdom Matalan Full time

Matalan is seeking an exceptional Store Operations Manager to oversee the daily operations of our Leicester sites in Beaumont Leys and Haymarket. This inspirational business leader will develop and lead a high-performing team to exceed sales and profit targets, delivering all agreed KPIs.

Key responsibilities include:

  • Retaining and growing our customer base by engaging with new customers and driving the team to do the same.
  • Leading the team to deliver an exciting commercial customer experience every day.
  • Developing the store team to be the best they can be through effective leadership.
  • Planning consistent operational excellence and compliance that drives productivity and cost control.
  • Driving store performance and maximizing opportunities to increase profit.

The ideal candidate will have:

  • Previous retail management experience at a senior level, preferably within a volume retailer.
  • A proven track record of delivering high standards and KPIs.
  • Strong leadership, listening, and communication skills.
  • Good analytical ability and data interpretation skills.
  • Able to develop others.

Estimated salary: £40,000 - £60,000 per annum, depending on experience.