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Assistant Store Manager, Experience

2 months ago

London, Greater London, United Kingdom Canada Goose Full time
Job Overview

The Assistant Store Manager, Experience is a key role within our retail team, responsible for delivering exceptional customer experiences and driving sales growth. This position requires a strong understanding of our brand values and a passion for delivering outstanding service.

Key Responsibilities
  • Drive sales growth through effective customer engagement and relationship-building
  • Lead store operations, including inventory management, visual merchandising, and store maintenance
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the store team to achieve sales targets and operational goals
  • Provide coaching and development opportunities to store staff to enhance their skills and knowledge
Requirements
  • Minimum 3 years of retail management experience
  • Previous experience working with luxury brands in high-traffic locations
  • Excellent analytical skills and ability to interpret sales data and customer feedback
  • Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • A comprehensive Total Rewards Program, including competitive salary, benefits, and bonuses
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Access to exclusive employee discounts and perks

At Canada Goose, we are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.