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Income Officer

2 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Pertemps TM Full time
{"Overview": "We are seeking an Income Officer to join our dynamic housing company in Newham. As a key member of our team, you will be responsible for promoting a culture of timely payments and managing the rent arrears process across all tenures.

Key Responsibilities:

* Drafting and serving Notices of Seeking Possession (NOSPs) and initiating legal proceedings.
* Producing regular Key Performance Indicator (KPI) reports.
* Strong understanding of social housing issues.
* Demonstrable knowledge of best practices in income management and debt collection.
* Comprehensive understanding of Housing and Welfare Benefits.
* Proficiency in using Excel spreadsheets and housing management software.
* Ability to use initiative when dealing with a wide variety of people.
* Strong working knowledge of legislation and regulatory requirements relevant to income management in both social housing and the private sector.
* Capability to manage a varied and busy workload, meeting targets and deadlines.
* High level of numeracy and literacy.
* Understanding of health and safety responsibilities, including lone working.
* Experience with Microsoft applications and computerized Housing Rents applications.
* Proven ability to build effective relationships with internal and external partners.

Requirements:

* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.
* Strong attention to detail and ability to maintain accurate records.

What We Offer:

* Competitive salary and benefits package.
* Opportunity to work with a dynamic and forward-thinking organization.
* Collaborative and supportive team environment.
* Professional development and training opportunities.

If you are a motivated and experienced Income Officer looking for a new challenge, please submit your CV and cover letter for consideration.

We look forward to hearing from you"}