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Lead Barista at Cobra Coffee
3 weeks ago
Embrace a Passion for Coffee and Customer Service
Cobra Coffee, a proud Starbucks UK franchise partner, is seeking a dedicated and experienced Shift Supervisor to join our team. We're committed to providing exceptional customer service and crafting the perfect Starbucks Experience in every interaction.
As a Shift Supervisor, you'll play a vital role in leading your team of baristas, ensuring smooth operations, and fostering a positive and supportive work environment.
Your Responsibilities:- Lead by Example: Motivate and inspire your team to deliver outstanding customer service and uphold Starbucks standards.
- Operational Excellence: Manage daily operations, including scheduling, task delegation, and ensuring adherence to company policies and procedures.
- Customer Focus: Resolve customer inquiries promptly and effectively, creating a welcoming and memorable experience for every guest.
- Training & Development: Provide guidance and support to your team members, fostering their growth and development through coaching and feedback.
- Quality Assurance: Maintain high standards of beverage preparation and food service, ensuring consistency and adherence to recipes.
At Cobra Coffee, we value our employees and offer a comprehensive benefits package:
- Competitive salary and opportunities for growth within the company.
- Comprehensive training programs to enhance your skills and knowledge.
- Free beverages and discounted food while on shift.
- Employee discounts on Starbucks products and merchandise.
- Generous paid time off.
If you're passionate about coffee, dedicated to customer service, and thrive in a fast-paced environment, we encourage you to apply.
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