{"escaped_title":"Customer Service Representative","original_title":"Customer Care Advisor"}

1 week ago


Chester, Cheshire, United Kingdom Grab A Scholarship Full time
{"description":"Customer Service Representative Job

At Grab A Scholarship, we are seeking a skilled Customer Service Representative to join our team.

The ideal candidate will have excellent communication skills, be proficient in Microsoft applications, and have a good working knowledge of internal systems.

We need someone who is passionate about delivering brilliant customer service, can adapt their communication style across different contact channels, and take responsibility for resolving customer complaints and queries.

  • Deliver good customer service to customers across various channels.
  • Take ownership of complex casework and support colleagues where needed.
  • Improve customer experience by ensuring responses are engaging, on brand, and strive to resolve issues on the first contact.
  • Accurately record customer feedback to provide insight and help improve services.

We are looking for someone who is a team player, can work well under pressure, and is committed to delivering exceptional customer service.

Apply your skills and experience to make a real difference in our customers' lives and help us achieve our goals.

"

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