Customer Service Representative

3 weeks ago


Chester, Cheshire, United Kingdom Valor Hospitality Europe Full time

We are seeking a highly motivated and enthusiastic Receptionist to join our team at Valor Hospitality Europe. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.

The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to work well under pressure. You will be responsible for managing the front desk, handling guest inquiries, and providing information about hotel services and facilities.

We offer a competitive rate of pay, exclusive discounts for you and your friends and family, and a range of benefits including access to our Employee Assistance Programme and healthcare cash plan options.

In addition to your salary, you will also receive fully funded apprenticeship programmes, internal development programmes, and monthly and annual team member service awards.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Our company operates 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott.



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