Room Attendant

12 hours ago

London, Greater London, United Kingdom Dorchester Collection Full time
Position Overview

We are committed to delivering exceptional guest experiences and are seeking a skilled Room Attendant to join our team at The Dorchester Collection. As a Room Attendant, you will play a vital role in ensuring our guests receive nothing but the best service and experience.

What You'll Get

As a Room Attendant at The Dorchester Collection, you will enjoy a range of benefits, including:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Amazing benefits, such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and competitive private pension scheme
  • Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others
  • £1000 bonus when you recommend a friend
  • Access to immediate wellbeing advice, because We Care about our employees

What You'll Do

You will be responsible for delivering seamless service, discretion, intuition, and flexibility to our guests during their stay. This will include an eye for detail, thoroughness, and hygiene to ensure our guests receive the best experience.

Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Room Attendants.

The items shared are the essence of a day in the life of a Room Attendant, but we'll make sure you are provided with specifics on how we care for our hotel.

What You'll Bring

We are looking for individuals who embody our values of Passion, Personality, Respect, Working Together, and Creativity. As a Room Attendant, you will have the opportunity to bring these values to life and continue to create our legacy.

You will have great communication skills with a strong customer service ethic and be able to comfortably communicate in English, our primary language.

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