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Room Attendant

2 months ago

London, Greater London, United Kingdom The Ritz London Full time
Job Title: Room Attendant

At The Ritz London, we are seeking a highly motivated and detail-oriented individual to join our Housekeeping team as a Part-Time Room Attendant.

Job Summary

We are looking for a dynamic and enthusiastic individual to assist with the smooth and efficient running of hotel operations. As a Room Attendant, you will be responsible for ensuring rooms are serviced to an excellent standard, assisting with the servicing of public areas, and preparing room attendants trolleys.

Key Responsibilities
  • Ensure rooms are serviced to an excellent standard, including making beds, changing linens, and restocking amenities.
  • Assist with the servicing of public areas, including the lobby, corridors, and public restrooms.
  • Prepare room attendants trolleys with linens, amenities, and other necessary items.
  • Assist with any guest requests or queries, providing exceptional customer service and ensuring a positive experience for our guests.
Requirements
  • Relevant experience in a five-star property is desirable.
  • Excellent customer service skills, with an eye for fine details.
  • Possess the ability to work under pressure and have the ability to prioritize.
  • Good command of the English language.
  • Display a polite and professional attitude to internal and external guests.
Benefits
  • Highly competitive salary within the luxury London Hotel sector.
  • Instant reward and recognition scheme.
  • 28 holidays (including bank holidays).
  • Learning & Development opportunities.
  • Employee discount scheme for Ritz goods and external providers.
  • Free laundry service for tailored uniform.
  • Complimentary meals on duty.
  • Social events and activities.
  • Season ticket loan.
  • CODE Hospitality App.
  • Wellness treatments: massage, chiropody and more.
  • Pension scheme.
  • Employee mental health assistance helpline.
  • Employee Introductory Scheme (£600).
  • Training Fund Assistance.