Senior Administrator

4 weeks ago


Midlothian, United Kingdom Pavilion Recruitment Solutions Full time
Main Responsibilities

To deliver a high-quality administration and support service to corporate pension clients and trustees and internal colleagues.

To proactively help deliver administration services to a portfolio of clients.

The role holder will ultimately be responsible for following internal processes, direct contact with clients and working closely with colleagues.

  • Managing client relationships alongside consultants
  • Obtaining and checking data from clients and providers
  • Drafting and reviewing client reports and recommendations, including data manipulation
  • Drafting member communications
  • Answering queries by phone and email
  • Peer reviewing work by others
  • Liaising with providers, clients and consultants to ensure the smooth running of clients' pension schemes
  • Using internal systems including Intelligent Office and Microsoft products
  • Accurately completing and maintaining records
  • Proactively looking to identify improvements
Experience and Qualifications

At least three years' financial services experience, including DC Pensions.

Good understanding of pensions workings and terminology.

Able to work with a client-focused approach, good communication skills and relationship building.

Excellent verbal and written communication skills.

Excellent attention to detail.

Must be able to work on own initiative and within a team

Good knowledge of Microsoft Office packages including Word, Excel, PowerPoint and Outlook.

Commitment to pass basic internal financial services exams within 3 months of employment.



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