Application Support Specialist
2 months ago
Job Title: Application Support Consultant
Job Summary:
We are seeking a highly skilled Application Support Consultant to join our Customer Support Operations team at NEC Software Solutions. As a key member of our team, you will be responsible for providing technical assistance, application support, and guidance to our Housing solution customers.
Key Responsibilities:
- Provide technical assistance and application support to customers, demonstrating in-depth knowledge of application environments.
- Develop and implement technical support procedures/documentation.
- Proactively deliver support services and identify revenue generation opportunities.
Requirements:
- Knowledge of Housing Management Software is Essential.
- Proven experience supporting Web Applications.
- Proficiency in SQL scripting and Housing database administration.
- Experience of delivering support to users.
Desirable Skills:
- Experience with NEC Housing software and related applications.
- Microsoft Windows/Linux/Solaris.
- Understanding of software development principles in an ISO 9001 environment.
Benefits:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.
- A selection of flexible benefits to suit your individual needs.
Equal Opportunities Employer: NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.
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