Client Service Professional

2 days ago


London, Greater London, United Kingdom Handle Recruitment Full time
Job Overview:
We are seeking a highly motivated Client Service Professional to join our team at Handle Recruitment. In this role, you will be responsible for delivering projects on time and within budget. Your primary focus will be on client-facing administration, including coordinating meetings and providing post-meeting notes.

About the Role:
As a Client Service Professional, your key responsibilities will include:
  1. Project Delivery: Taking ownership of pre-agreed project components, coordinating internally to ensure timely delivery while managing defined milestones, tasks, and deliverables.
  2. Client-Facing Administration: Handling all administrative tasks related to client engagements, including booking meetings and providing post-meeting notes. Providing accurate reporting on project status and outcomes, coordinating with delivery teams to compile and refine feedback into client-friendly responses.
  3. Reporting: Ownership of the client reporting function, managing the compilation and distribution of weekly client reports.
  4. Process Improvement: Identifying areas for efficiency improvements as familiarity with processes grows.

Requirements:
To be successful in this role, you will have:
  1. Experience in client-facing B2B project roles, ideally in marketing agencies, consulting or media.
  2. Knowledge or willingness to learn about FinTech and financial service industries.
  3. Expert use of MS Office, including Outlook, Excel, Word, and PowerPoint.
  4. A proactive approach to anticipating client needs and problem-solving.
  5. Ability to take ownership of tasks and deliver.
  6. A sense of commerciality.
  7. Strong communication and interpersonal skills, with the ability to engage effectively with high-level professionals in the financial industry as well as internal stakeholders.

Salary Information:
The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.

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