Client Services Professional

2 days ago


London, Greater London, United Kingdom RFA, Inc. Full time
About the Role

We are looking for a motivated Client Services Engineer to join our team at RFA, Inc. In this role, you will be responsible for providing technical assistance to clients, managing ticket queues, and interacting with clients to facilitate ticket status updates and product availabilities.

Responsibilities
  • Manage ticket queue by manually documenting, tracking, and monitoring problems while ensuring all tickets are responded to and closed in a timely manner.
  • Interact with clients using clear and concise communication to facilitate ticket status updates and product availabilities.

Estimated salary: $100,000 - $150,000 per year.



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