Housing Services Coordinator

1 day ago


London, Greater London, United Kingdom Hire Ground Full time

Housing Services Coordinator Position

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Hire Ground is seeking a highly organized Housing Services Coordinator to manage the day-to-day activities of the Housing Association's property portfolio. The successful candidate will be responsible for coordinating property lettings, voids, repairs, and service connections, as well as providing administrative support to the Housing Management team.

The ideal candidate will have excellent time-management skills, be able to assess housing applicants, maintain waiting lists, and issue tenancy agreements. They will also support tenants with agency referrals, conduct regular property visits to ensure maintenance standards, and stay informed about changes in housing legislation.

Key Responsibilities
  1. Property Coordination: Coordinate property lettings, voids, repairs, and service connections to ensure smooth operations.
  2. Tenancy Agreements: Issue tenancy agreements and ensure compliance with regulations and policies.
  3. Tenant Support: Provide tailored advice and assistance to tenants, including referrals to agencies such as Housing Benefits.
  4. Maintenance Standards: Conduct regular property visits to ensure high maintenance standards are met.
  5. Rent Collection: Ensure accurate record-keeping and timely rent collection from tenants.
  6. Arrears Management: Monitor arrears, implement policies, and represent in court if necessary to protect the interests of the Housing Association.
  7. Tenant Disputes: Mediate tenant disputes and implement anti-harassment policies to create a safe and respectful living environment.
  8. Rehousing Advice: Provide guidance on rehousing options and handle property handbacks.
  9. Legislative Updates: Stay informed about changes in housing legislation and adapt policies accordingly.

Salary: £18.06 per hour (equivalent to 4 days' work).



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