Site Liaison Specialist

1 week ago


London, Greater London, United Kingdom Build Recruitment Full time

Job Description: Site Liaison Specialist required for a challenging role involving effective communication with residents in social housing properties across Sussex/Surrey during construction projects.

About the Project:

  • We are looking for a highly skilled and experienced individual who can build and maintain positive relationships with residents to ensure smooth project progress and resident satisfaction.
  • The ideal candidate will have strong interpersonal skills and experience in providing excellent face-to-face customer service.
  • They will also have excellent verbal and written communication skills and ability to communicate effectively with people from various backgrounds.
  • Flexibility to adapt to residents' needs is essential.

Key Responsibilities:

  • Drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.
  • Responding to residents' questions and concerns through email, phone, or in-person home visits.
  • Attending coffee mornings with the Foreperson to discuss upcoming construction activities.
  • Collecting and recording Key Performance Indicators (KPIs) by gathering project booklets upon completion.

Qualifications & Skills:

  • Up to £28,000 per annum salary.
  • Company van and fuel card or car allowance.
  • Valid driver's license.
  • Basic knowledge of IT systems and software.


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