Site Liaison Specialist
1 week ago
Job Description: Site Liaison Specialist required for a challenging role involving effective communication with residents in social housing properties across Sussex/Surrey during construction projects.
About the Project:
- We are looking for a highly skilled and experienced individual who can build and maintain positive relationships with residents to ensure smooth project progress and resident satisfaction.
- The ideal candidate will have strong interpersonal skills and experience in providing excellent face-to-face customer service.
- They will also have excellent verbal and written communication skills and ability to communicate effectively with people from various backgrounds.
- Flexibility to adapt to residents' needs is essential.
Key Responsibilities:
- Drafting communications related to access, work delays, changes in project scope, and addressing any issues that arise.
- Responding to residents' questions and concerns through email, phone, or in-person home visits.
- Attending coffee mornings with the Foreperson to discuss upcoming construction activities.
- Collecting and recording Key Performance Indicators (KPIs) by gathering project booklets upon completion.
Qualifications & Skills:
- Up to £28,000 per annum salary.
- Company van and fuel card or car allowance.
- Valid driver's license.
- Basic knowledge of IT systems and software.
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