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Optical Practice Manager

2 months ago

Bicester, Oxfordshire, United Kingdom Health Care Personnel Full time
Job Description

Health Care Personnel is seeking an experienced Optical Practice Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our optical practice, providing exceptional patient care, and driving business growth.

Main Responsibilities
  • Practice Efficiency: Ensure the practice operates efficiently, adhering to organizational procedures and protocols.
  • Customer Satisfaction: Guarantee total customer satisfaction with products and services, fostering a positive experience for every patient.
  • Leadership and Development: Motivate, support, train, and develop staff to realize their full potential, promoting a culture of excellence and teamwork.
  • Business Growth: Drive business growth by achieving sales targets, maximizing profitability, and ensuring quality control in all areas.
  • Stock Control and Maintenance: Manage stock levels, maintain exceptional standards of cleanliness and presentation, and ensure compliance with health and safety standards.
  • Cost Efficiency: Identify and implement cost-saving initiatives to drive business efficiency.
Personal Specification
  • Management Experience: Previous management experience is desirable, or a proven track record of developing and supporting staff.
  • Customer Service: Strong background in customer service, with the ability to put the customer first and act in a professional manner in all situations.
  • Business Performance: Experience of driving business performance, including sales, customer satisfaction, and cost efficiencies.
  • Leadership and Communication: Strong leadership skills, with the ability to motivate and engage staff at all levels, and excellent verbal and written communication skills.
Job Details
  • Job Type: Full-time, Permanent
  • Pay: £20,000.00-£24,000.00 per year
  • Additional Pay: Bonus scheme
  • Benefits: Company events, company pension, employee discount, private dental insurance, private medical insurance, sick pay, store discount
  • Schedule: 8 hour shift, day shift, Monday to Friday, weekend availability