Hospitality Experience Coordinator

5 days ago


Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a passionate and experienced hospitality professional to join our team at the Holiday Inn Cambridge. As a Meetings & Events Supervisor, you will be responsible for delivering exceptional hospitality experiences to our guests.

You will be the face of our hotel, upholding our brand reputation through delivering high standards of service. Your role will involve preparing the restaurant and bar for service, ensuring that our guests receive a warm and welcoming experience.

Our hotel is committed to providing a memorable experience for all our guests, and we are looking for someone who shares our passion for hospitality. If you have a genuine interest in delivering exceptional customer service and are passionate about creating memorable experiences, we would love to hear from you.

Benefits

  • Access to our employee room benefit programme across our global portfolio.
  • Shopping discounts on a range of products and services.
  • Eye care and free legal & money advice.
  • Counseling sessions and hospital & death benefit plans.
  • Cycle to work scheme and wellbeing tips and support fitness videos.
  • Recipe ideas and advice on keeping active and healthy living.
  • Wellbeing podcasts and TV, and breathing exercises.
  • 24/7 advice and support line and team reward & recognition.
  • Free meals on duty and free parking.

Ideal Candidate

  • You will be passionate about hospitality and have a genuine interest in delivering exceptional customer service.
  • You will have an authentic and passionate approach to your work.
  • Proven experience working in a busy hospitality environment is preferred.
  • You will be able to enhance a positive culture within the team.
  • Excellent level of numeracy and literacy skills.
  • Strong organisation skills.

Hotel

The Holiday Inn Cambridge is ideally located by a serene lake in Impington, offering guests a peaceful stay amidst rolling countryside while still being conveniently close to the heart of Cambridge. Our hotel features 100 luxurious bedrooms and a range of dining facilities, including the Junction Restaurant and Bar, and the lobby lounge.

Our hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events, while the extensive health & fitness club ensures guests can maintain their fitness routine while staying with us. Our peaceful hotel is truly a home away from home.

About us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to providing a memorable experience for all our guests, and we are looking for someone who shares our passion for hospitality. If you have a genuine interest in delivering exceptional customer service and are passionate about creating memorable experiences, we would love to hear from you.



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