Claims Leadership Position

2 days ago


Milton Keynes, Milton Keynes, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

Role Profile

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This is an exciting opportunity for a seasoned Team Leader to join our liability team. As a key member of the team, you will play a vital role in managing a wide range of people management tasks, ensuring seamless operations and fostering a collaborative work environment.

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Main Responsibilities

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  • Oversee and supervise a team of claims professionals, ensuring strict compliance with Service Level Agreements.">
  • Approve claims settlements within designated financial authority, utilizing your expertise to make informed decisions.">
  • Ensure team members are well-versed in service instructions and policy wordings, providing guidance and support as needed.">
  • Liaise with clients to meet specific requirements, attending review meetings as necessary to ensure client satisfaction.">
  • Provide comprehensive training and facilitate professional development of team members, helping them to excel in their roles.">
  • Ensure timely completion of appraisal process, recognizing and rewarding team members for their hard work and dedication.">
  • Promptly address and resolve complaints, demonstrating a commitment to customer service excellence.">
  • Support and encourage exceptional client service, meeting and exceeding client needs through effective communication and problem-solving skills.">
  • Demonstrate excellent leadership skills, creating a positive work environment that inspires and motivates team members to perform at their highest potential.">
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Benefits

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We offer a competitive salary of up to £40,000, along with a comprehensive benefits package, including a flexible working arrangement, allowing you to work hybrid, 2-3 days per week from our Milton Keynes office.


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