Domiciliary Care Leadership Role

2 weeks ago


Leicester, Leicester, United Kingdom OutsideClinic Full time
Key Responsibilities:
  • Deliver in-person and virtual coaching/training to field-based teams to improve customer outcomes and experience.
  • Provide constructive feedback and create personalised development plans to help staff achieve their full potential.
  • Facilitate training sessions as required by Regional Managers or central initiatives.
  • Support onboarding and probationary processes for new team members.
Requirements:
  • Proven experience in customer care, sales, and aftercare.
  • Excellent feedback and coaching capabilities.
  • Proficiency in analysing data to inform decisions.


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