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Community Care Specialist

2 months ago


Bury St, Suffolk, United Kingdom Medequip Full time
About the Role

We are seeking a highly motivated and caring individual to join our team as a Mobile Responder for Medequip Connect. As a key member of our team, you will play a vital role in providing support and reassurance to our vulnerable clients, ensuring their safety and well-being.

Key Responsibilities
  • Respond to alarm calls and assess the care and support needs of clients, providing or facilitating appropriate support.
  • Deal with referrals, maintenance, and installing alarm equipment at clients' premises, explaining how the equipment/alarm works.
  • Undertake 'last resort' personal care when on a call-out, maintaining client dignity.
  • Assist with promoting the service in local communities.
About You

We are looking for someone who identifies and aligns with our company values:

  • We keep our promises.
  • We empower people to be accountable for their actions and performance.
  • We help people with empathy, courtesy, dignity, and kindness.
  • We show respect and are trusted by our colleagues, suppliers, and customers.
  • We believe in teamwork and are passionate about our work.
  • We encourage innovation and the development of technology.
  • We embrace change and seek to achieve excellence.
  • We deliver cost-effective, efficient, and safe healthcare solutions.
Requirements
  • Full UK driving licence and access to an appropriately insured and taxed vehicle for business use.
  • No specific experience necessary, but a responsible and caring nature and a flexible approach are essential.
What We Offer
  • 29 days holiday (inclusive of Bank Holidays), increasing to a maximum of 33 days.
  • Fuel allowance.
  • Continued professional development, training, and learning support.
  • Pension scheme.
  • Healthcare scheme.
  • Life assurance.
  • Cycle to work scheme.
  • Care First employee assistance program, including free counselling.
  • Access to Perkbox discount platform.
  • Free uniform.
  • Work phone.
  • Free DBS check.

We welcome applications from all sections of the community as an equal opportunities employer. We are happy to make any reasonable adjustments at any stage of the recruitment process. We take our data privacy seriously and commit to processing your data in line with GDPR guidelines.