Part Time Front Desk Associate

2 days ago


Tewkesbury, Gloucestershire, United Kingdom Linnaeus Group Full time
About the Role

We are seeking a skilled and friendly Receptionist to join our team at Folly Gardens Veterinary Clinic. As a key member of our front desk, you will be responsible for providing exceptional customer service to clients, managing our group email inbox, and supporting with various administrative tasks.

This is a part-time position, requiring approximately 24 hours per week, with flexible scheduling to accommodate our clinic's needs. You will work a mix of weekday and Saturday shifts, with some flexibility required to work at all sites during holidays.

Key Responsibilities:

  • Welcoming clients into the clinic and via telephone calls
  • Managing our group email inbox
  • Answering client enquiries
  • Supporting with stock management
  • Assisting Vets with repeat prescription requests
  • Cleaning and organisation duties

What We Offer:

  • A competitive hourly rate of £11.56
  • 5 weeks holiday plus bank holidays and Birthday Leave
  • Career progression opportunities
  • Staff discount schemes
  • Enhanced sickness pay
  • Enhanced equal family leave
  • E-car salary sacrifice scheme
  • Employer contribution pension scheme
  • Recruitment referral reward scheme
  • Wellness program including Employee Assistance Program, Eyecare voucher scheme, Free annual Flu jab, and Cycle to work scheme

About Us:

Folly Gardens is a three-branch practice with an excellent reputation for providing care to pets in Gloucestershire. Our large purpose-built facility at Walton Cardiff offers a range of services for small animals and exotics. We prioritize our staff's well-being, offering Mental Health First Aiders across our practices and a confidential Employee Assistance Programme.



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