Temp Full-Time Leisure Supervisor

4 days ago


Tewkesbury, Gloucestershire, United Kingdom Halo Leisure Full time

Job Summary: Duty Manager Role at Halo Leisure

Salary: £12.50 per hour

Halo Leisure is seeking a highly motivated and organized Duty Manager to join our team.

In this role, you will be responsible for overseeing the day-to-day operations of the leisure centre, ensuring a high level of customer satisfaction and service delivery.

Main Responsibilities:

  • To manage the centre's front desk, handling customer queries and resolving issues promptly and professionally.
  • To lead the team to achieve excellent customer service standards, promoting a positive and engaging experience for all visitors.
  • To maintain accurate records, reports, and data as required, ensuring seamless communication between teams.

Requirements:

  • A minimum of 3 months' experience in a supervisory or management role within a leisure or service-based setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Confidence in using basic IT software - Google Docs/Sheets or equivalent.
  • Ability to prioritize tasks and manage time effectively, meeting deadlines and delivering results.

Benefits:

  • Free use of our facilities (including gym, swimming, soft play, tennis, golf, and more).
  • Family discounts.
  • Training and Development and career progression opportunities.
  • 28 days of annual leave plus bank holidays.
  • Health Cash Plan.
  • Enhanced maternity and paternity pay.
  • Additional employer contributions to your pension scheme.
  • Long service, baby gifts, and other reward schemes.
  • The chance to be nominated for our annual staff awards.
  • Cycle to work scheme.

  • Team Leader

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