Strategic Insights Director

2 weeks ago

London, Greater London, United Kingdom SonarSource Full time
Why SonarSource

At SonarSource, we're a team of passionate professionals dedicated to helping organizations build secure, high-quality code quickly and systematically. Our dynamic culture spans the globe, with hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We're committed to providing solutions that deliver Clean Code.

The Impact You Can Make

As Associate Director of Strategy & Insights, you'll work closely with the VP Strategy, Insights & Brand to build customer/user insight and drive actionable programs in our strategic plans. Your contributions will directly impact our goal of becoming a more customer and user-driven business.

Key Responsibilities
  1. Develop competitive and ecosystem intelligence to inform strategic planning.
  2. Lead the preparation of market context analysis and insights, packaged into compelling pre-reads and presentations to facilitate strategic discussions and business performance reviews.
  3. Conduct strategic research and analysis into customer/user pain points and opportunity areas to deepen our understanding and drive actions.
  4. Leverage quantitative and qualitative data from various sources, conduct analysis, build new reports/dashboards, and synthesize insights.
  5. Conduct user behavior modeling to enhance proactive customer relationship management.
  6. Build strong working relationships across the business.
  7. Identify initiatives to improve our customer/user metrics and develop them into actionable programs within our strategic plans.
Requirements
  • 7+ years of experience in management consulting, private equity, corporate strategy, or equivalent experience in a SaaS company.
  • Experience working cross-functionally across a business leading strategic initiatives.
  • Excellent communication skills, with proven ability to influence business leaders and build ongoing stakeholder relationships.
We Prioritize Diversity, Equity, and Inclusion

At SonarSource, we're a global workforce that values diverse backgrounds and global cultures. We're committed to creating an inclusive environment where all qualified applicants are considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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