Document Manager

2 weeks ago

SouthendonSea, Southend-on-Sea, United Kingdom Thames Water Full time
Job Title: Document Manager

We are seeking a highly skilled Document Manager to join our team at Thames Water. As a key member of our Strategic Resource Option (SRO) Portfolio team, you will be responsible for managing and safeguarding the SRO portfolio documentation generated by our team and technical partners.

Key Responsibilities:
  • Manage and maintain accurate and up-to-date documentation, including processes and procedures, manuals, reporting, correspondence, and other supporting documentation.
  • Work closely with the Senior Information Manager to ensure standards, systems, procedures, and processes are effectively applied and managed across the project's portfolio.
  • Develop and implement a Document Management Plan to ensure compliance with company standards and policies.
  • Be the central point of contact for internal and external stakeholders, proactively identifying, chasing, and resolving issues relating to information management systems and processes.
  • Maintain project CDE tools, project file structure, containers, and workflows, and manage and monitor access control, adding and removing users, and setting user access rights.
  • Conduct and oversee quality assurance of documentation and information exchanges in line with Thames Water requirements, BS EN ISO 19650, and the UK BIM Framework guidance.
  • Support information management and collaboration through company platforms, such as SharePoint, Asite, and relevant stakeholders' tools, as per project requirements.
  • Ensure published documents are accurate, comply with company standards and policies, and protect and secure confidential and proprietary information.
  • Ability to support the delivery of training related to information systems, tools, and processes.
Requirements:
  • Previous experience managing a small team of Document Controllers.
  • Understanding of how information management practices can bring about tangible process improvement.
  • Ability to support multiple stakeholders and promote collaborative relationships.
  • Experience in conducting and overseeing information management practices in line with BS EN ISO 19650 and the UK BIM Framework.
  • Experience with SharePoint and other Information Management Systems, such as Asite, ProjectWise, Business Collaborator, and Aconex.
  • Understanding of ISO 19650 principles and UK BIM Framework guidance governing CDE, Information Containers, and Information Exchange.
  • Able to work as part of a team with good interpersonal skills.
  • Experience in the creation/development of templates and guidance documents.
  • Good understanding of Cyber Security principles, particularly RBAC (Role-Based Access Control).
  • Self-motivated and comfortable working in a matrix delivery environment.
  • Self-motivated individual with ability to understand processes and work under pressure.
What We Offer:
  • Competitive salary up to £55,000 per annum depending on skills and experience.
  • Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

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