Front Office Team Lead
3 weeks ago
Aimbridge Hospitality EMEA
We are a leading hotel management company with over 1,600 properties across the world. Our portfolio includes big brands like Hilton, Accor, and Marriott, as well as small independent hotels.
In this role, you will oversee all aspects of your team and assist with events at the Allianz Stadium Hotel. Your goal is to maintain consistent standards of service, ensuring guest satisfaction while creating a working environment that supports our values.
The estimated salary for this position is £35,000-£40,000 per year, depending on experience. As part of our team, you will receive benefits such as hotel discounts, wagestream, and access to an employee assistance program.
Key Responsibilities:
- Supervise your team and ensure they meet performance standards
- Assist with events and promotions at the hotel
- Maintain high levels of customer satisfaction
- Collaborate with other departments to achieve business goals
About You:
- You have a passion for providing exceptional guest experiences
- You live through our brand standards and embody our company culture
- You have excellent communication and leadership skills
- You are able to work independently and as part of a team
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