Front of House Facilities Coordinator

3 weeks ago

Twickenham, United Kingdom Treasury Wine Estates Full time

**About us**

Treasury Wine Estates (TWE) is one of the world's leading wine companies. We know that it's the thinkers, makers and doers who have the most impact as we continue to strive towards being recognised as the world's most admired premium wine company. We are proud of our portfolio of brands that have tremendous heritage, rich quality and a reputation for excellence across the globe. From the iconic luxury of Penfolds and Wynns, to the broad appeal of Squealing Pig and newer brands like 19 Crimes, we are committed to creating memorable wine experiences for our consumers.

**About the role**

Reporting to the Office Manager, the FOH Facilities Coordinator is an integral part of our UK office providing professional front of house reception and facilities coordination service to the TWE Europe HQ office based in Twickenham. In this varied role you will be involved in a mixture of office administration, reception, and HR/ H&S administration responsibilities. **This role is.6 FTE, three days per week to be completed between Monday '“ Thursday with flexibility available on how the three days are worked.**

Here are just some of the responsibilities you will have as our **FOH & Facilities Coordinator**:

- Ownership of all reception responsibility, ensuring visitors and your colleagues receive high level of FOH service.
- A key contact for the building manager, managing ongoing maintenance and minor repairs of all office and facilities maintenance and service contracts (including cleaners, waste contractors, consumables e.g. stationery, kitchen supplies, couriers, security/alarm, fire equipment, air conditioning, Lighting & Electrical, Equipment leasing and plants
- Maintain the PO and budget tracker to ensure all facilities related spend is being tracked.
- Engage with global comms to support any campaign messaging for the region.
- Manage New Hire Corporate inductions including H&S
- Ad Hoc support tasks (eg: Event support, Support to EA & Office Manager, Board Meetings, Tastings, Office decoration for key periods in the calendar or Brand activations / launches etc)
- Manage PtP (Purchase to Payment) process for all third party HR vendors (POs, new vendors).
- Co-ordinate and prepare delegate materials for in-house and external meeting, conference & training events. Manage set-up and coordination of WSET courses.
- Support execution of H&S compliance processes e.g. Driver Assessment, Desktop Ergonomic Assessment (Follow up with High Risk PR employees to resolve and ensure compliance maintaining a record for audit purposes) Maintain First Aid & Fire Warden register and training.

**About you**

We are looking for someone who has administration experience, who has ideally worked in a FOH/ reception role. We are looking for someone who is motivated, proactive and professional who is keen to join a strong company culture
- A good standard of verbal and numerical reasoning skills
- Previous experience in an Administrative/Receptionist/Office Management or similar role
- Excellent interpersonal skills. Enthusiastic and positive
- Ability to communicate with a broad range of people internally and externally and at all levels
- Strong attention to detail Motivated self-starter, ability to work on own initiative

**What's in it for you**

The opportunity to be bold and make an impact in the world of wine

Access to the world's most celebrated wines through our employee product allowance

True flexibility in determining how, when and where you work to achieve your potential

Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe

Opportunity to build a career across multiple functions (we're really good at doing this)

Structured development programs to support your health, wellbeing and career

'œTWEforME Day'
- '“ an additional day of leave each year, for you to do you

Life Assurance

Private Medical Insurance

6% Employer pension Contribution

Opportunity to complete WSET Level 2 in Wines

**Culture**

We bring our whole selves, we're courageous and we deliver together '“ that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely 'œglass half full'
- people and see challenges as opportunities and move with pace to achieve our goals.

**Inclusion and Diversity**
- In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.**How to apply

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