Strategic Resource Allocation Manager

2 weeks ago


Crawley, West Sussex, United Kingdom Peoples Partnership Full time

About Peoples Partnership:


We champion fairness and simplicity, not profit-chasing. Our mission is to make the future-saving experience a simple one for our members.


As a key member of our team, you will work with operational managers and staff to actively allocate/reallocate staff to ensure optimal customer service is maintained.


Key responsibilities include:



  • Manage and develop the operational planning in line with company processes.
  • Produce all operational forecast and capacity models.
  • Implement new ways of working in the production of business forecasts.
  • Engage with other key areas to ensure the operational impact of activities is accurately assessed and understood.

Requirements:


We are looking for someone with management experience and a thorough knowledge of contact forecasting and MI.



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